• Kornum Dillon posted an update 8 months ago

    In any business undertaking, an operator may encounter multiple sweaty-palmed experiences. Customers may engage in multi-tiered assaults ranging from vehement criticism of a service or product, censure for (the lack of) customer assistance, objection to time lag for providing said service or product along with the broadcasting of numerous other grievances. Obviously, an owner understands that this comes with the precipitous land of conducting business.

    Perhaps the most daunting situation impacting an "it’s not all what it is cracked up to be" company owner is a payment that is late or never arrives. Consider the private school owner who educates a parent about the monthly fee simply to obtain this reply: "Only give me a couple more days" Think of a construction company owner who seeks a periodic payment by the customer and is dismissed with "I will pay you when I could." Envision a gym owner who might need to do backpacks only to collect on this monthly payment.

    Whether intentionally or perhaps requirement, there appears to exist a bandwagon of consumers who may not so easily depart with their cash irrespective of their obligation or what’s morally perfect. This lamentable circumstance (i.e., when an owner can’t efficiently collect cash that is expected) seriously hampers cash flow — a business’ lifeline, crucial for its vitality. When company expenditures increase earnings (negatively affected by overdue or non-payments), commercial failure is ensured.

    There exists two key ways in addressing an undesirable client whose money remains elusive. Many businesses still adopt the collections procedure — if they perform this job in-house or contract with outside agencies. If

    save money chooses to speak to the customer directly, bill after invoice may be forwarded which is very labor-intensive and pricey. An owner should consider the cost of invoices, postage, late notices and set calls, and also the time it takes employees to meet this obligation (and the concomitant pay / benefits such personnel are accruing). Outside collection agencies aren’t necessarily an advantageous option. They typically maintain at least 25% of an owner’s deserved gain.

    The second way of managing the cash flow-challenging customer is predicated on the assumption that a company operator must be proactive. He/she should realize the advantages of automated payments, and how this procedure could more easily prevent the "Dear client, please cover me" letter.

    Automated payments are a vehicle where a customer’s account is automatically debited and transferred into an operator’s accounts on the precise date a payment is due. Upon the decision to purchase a product or utilize a service, a prospective customer signs that a simple release form, giving permission to transport payment on a specific due date.

    The operative question arises: How are funds transferred from customer to owner? There exists two primary ways when check processing is demanded. One alternative is via paper drafts which may be issued through appropriate software and delivered to the owner so that he can deposit them (like they were paper checks) or delivered directly to the proprietor’ bank. The processing company acquires the clients’ banking information and converts the information to the appropriate bank draft.